TRAINING WORKSHOPS

Command Strategies Consulting specializes in training workshops in the following areas:

SUPERVISION OF THE PROBLEM EMPLOYEE
CALIFORNIA FIREFIGHTERS BILL OF RIGHTS ACT

SUPERVISION OF THE PROBLEM EMPLOYEE
All organizations have their problem employees - Let’s call them the 10%. If you’re a supervisor, you know the rule: you have to spend 90% of your time dealing with 10% of personnel.

But what if we decide to make a change? What if we confronted the truth: that poorly trained supervisors are the real cause of problem employees. This lecture discusses how inadequate or untrained supervisors create and foster an environment that allows problem employees to thrive. You’ll learn about topics including:

Tips for supervisors on effective discipline of problem employees.
How an organization allows or even encourages problem employees.
Excuses given by supervisors for not supervising problem employees and challenges to these excuses.
What every supervisor needs to know to survive the challenges of a problem employee.
Games played by problem employees.
The discipline process and policy considerations.

CALIFORNIA FIREFIGHTERS BILL OF RIGHTS ACT
Do your managers and supervisor understand the California Firefighters Procedural Bill of Rights Act (FBOR) and its impact on misconduct investigations? Do your supervisors have a clear understanding of the Spiebauer case and its influence on compelled interviews? This workshop provides a comprehensive review of FBOR. Emphasis is placed on taking complex court decisions and translating them from legalese into accessible language and real-world scenarios.
Subjects covered in this class include:

• When does FBOR apply and under what circumstances?
• What information must I disclose to a firefighter upon receiving a complaint about his/her conduct?
• What issues arise in regard to a firefighter’s right to representation?
• What is the role of a representative during the interview?
• What rules and stipulations apply for complaints involving possible criminal activity?
• What is the one-year time-bar rule?
• What are the rights of a firefighter to review his investigative files?
• When can I search a firefighter’s locker?
• What are the consequences of not adhering to FBOR rights?