SUPERVISION OF THE PROBLEM EMPLOYEE

All organizations have their problem employees - Let’s call them the 10%. If you’re a supervisor, you know the rule: you have to spend 90% of your time dealing with 10% of personnel.

But what if we decide to make a change? What if we confronted the truth: that poorly trained supervisors are the real cause of problem employees. This book discusses how inadequate or untrained supervisors create and foster an environment that allows problem employees to thrive. You’ll learn about topics including:

• Tips for supervisors on effective discipline of problem employees.
• How an organization allows or even encourages problem employees.
• Excuses given by supervisors for not supervising problem employees and challenges to these excuses.
• What every supervisor needs to know to survive the challenges of a problem employee.
• Games played by problem employees.
• The discipline process and policy considerations.

You’ll read about one Northern California fire department that suffered a series of scandals due to poor supervision. Drawing lessons from the investigation of these scandals, the author explores how popular management concepts and deficient supervisors undermine organizations and ultimately put the public at risk.

Supervision of the Problem Employee takes a hard look at the crucial role of supervisors in creating an organizational culture that minimizes or even eliminates the damages of your problem employees.

For orders over 70 books call 916-947-7131

INVESTIGATORS GUIDE TO THE CALIFORNIA PUBLIC SAFETY OFFICERS PROCEDURAL BILL OF RIGHTS ACT
3rd Edition

An Investigators Guide to the California Public Safety Officers Procedural Bill of Rights Act was written not for attorneys, but for Internal Affairs Investigators and police management. The authors have taken complex court decisions interpreting POBR and condensed them into a scenario based format using non-legal terms. The 3rd Edition has been updated with new case law and scenarios.

For orders over 70 books call 916-947-7131